Our November cover story gives readers a choice: Here or There? Now machine builders and integrators can decide where to service customers' machines. New remote monitoring, diagnostic and control tools allow them to skip the travel and offer more services at the same time. Also read how 3D machine vision tools enable a sawmill to cut waste in valuable lumber. And don't miss Jim Montague's walk down memory lane with older machinery and find out why Jeremy Pollard's losing sleep over software.