The Control System Integrators Association (CSIA) has announced the release of the Best Practices and Benchmarks Manual v 5.0. The CSIA Best Practices and Benchmarks Manual is a guide for successful management of a control system integration business. It is also the cornerstone of the CSIA Certification program and the tool against which the audit for certification is measured. On an ongoing basis, the manual is tested by a committee of CSIA members, auditors and clients as part of a continuous review and improvement process.
With version 5.0, the CSIA Best Practices and Benchmarks Manual has been updated to reflect new material, including a new chapter on cybersecurity. The entire manual was reviewed for organization, clarity and compliance with a global relevance.
The Best Practices and Benchmarks Manual is a benefit of CSIA membership and covers the following areas:
- General Management
- Human Resources Management
- Marketing, Business Development and Sales Management
- Financial Management
- Project Management
- System Development Lifecycle
- Supporting Activities
- Quality Management
- Service and Support
- Information Systems Management and Cyber Security