It would be ideal that whenever we encounter an alarm problem, fixing the alarm system would be the answer. Yet, alarm problems are not that simple. Alarms are a symptom; they are not the real problem. When an alarm goes off, operators research the alarm system and most of the time exploring the system leads to unexpected discoveries - the quality of control room information might be inadequate - and the operator now is not able to understand the many reasons why alarms misbehave. Have you come across unexpected alarm issues when trying to fix a simple alarm problem? Tell us about it.