A Fresh Look at Alarm Performance Metrics

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Overview:

Alarm performance benchmarks are typically designed to measure the effect of alarm activity on operator performance. In addition to alarm activity metrics used to determine the "right" amount of alarm activity there are other classes of metrics that accurately expose shortcomings in alarm design and implementation, or those having little or no operational value. Using a good mix of all types of alarm performance metrics builds a better foundation from which to evaluate the performance, health, and value of an alarm system.