The new center will function as the central focal point for resources and for systems that are equipped with its technology, says ABB. It aims to leverage ABB’s pulp and paper expertise to provide data-driven solutions for its customers by providing remote connectivity, secure access to process performance information and technical support.
Countless sensors and operation-critical systems transmit data on the health and performance of paper machines to the centers, where software performs advanced data analytics on a 24/7 basis. The insights gained will allow engineers to quickly diagnose potential issues, advise on preventive maintenance or suggest measures to improve performance. ABB experts and customers collaborate, taking data-driven decisions in real time that increase operational performance and business profitability.
"The new center demonstrates our leadership in delivering the real benefits of big data to our customers, changing insights into actions to improve their processes," said Jim Fisher, global product group manager for pulp and paper. "ABB remotely monitors and provides real-time support to close to 150 mills worldwide today, and we are expecting that number to rise with this new offering.”
Later this year, ABB will open two additional centers with focus on the pulp and paper industry in Helsinki and Singapore.
ABB Collaborative Operations is a Internet-of-Things application and is part of the company's portfolio of digital solutions, ABB Ability. Collaborative Operations provides performance management, remote monitoring and preventive analysis technologies to ensure security, and improve efficiency and productivity in various industries. ABB Collaborative Operations Centers connects people in enterprise-wide production facilities and headquarters to ABB.