D.L.S. Electronic Systems has been honored by the American Council of Independent Laboratories (ACIL) in its ACIL Customer Quality Service Award. D.L.S. has also received a Special Recognition Award for overall customer satisfaction by placing in the top fifth of the participants.
On Oct. 2-5, in Portland, Oregon, will be announcing the 14 laboratories receiving the 2017 ACIL Customer Quality Service Award. To be included, a laboratory must receive 3.7 points out of 4 for overall customer satisfaction.
Developed in 1996 to address the industry's quality issues and recognize those laboratories with exemplary quality performance, the program provides laboratory data users with a mechanism to evaluate testing laboratories. Participants commit to ensuring data integrity, meeting customers’ quality needs and setting performance standards for the testing laboratory industry.