Yokogawa Electric has received the global customer value leadership award for integrated performance management from global market research and consulting company Frost & Sullivan as part of their 2019 Best Practices Awards. The award recognizes how Yokogawa’s OpreXTM Profit-driven operation solution helps customers in the process industries deliver more profitable operations through real-time production performance improvements that are aligned from the management level to the plant floor.
Frost & Sullivan presents best practice awards to companies that have demonstrated outstanding leadership in technology innovation and the strategic development of products and services for regional and global markets. To decide these awards, Frost & Sullivan analysts independently conduct interviews, analyze data, and carry out research in different fields. For the Global Customer Value Leadership award, Frost & Sullivan evaluates companies based on several factors that concern customer and business impact.
According to Yokogawa, the OpreX Profit-driven Operation solution that earned this recognition takes the production performance indicators that are conventionally monitored by plant management on a weekly or monthly basis and breaks them down to the technical and operations levels using industrial best practices. It then calculates and displays them in real-time by using the big data from the distributed control system (DCS). By providing performance alarms, guidance messages and a performance balance score, the solution helps operators and engineers stay aligned. In addition, consulting services are provided to uncover more fundamental production performance improvements by referring to the historical production performance indicators recorded over time.
"In a market with several solutions that help customers make more sense of big data, Yokogawa chose to take an uncharted path and create a market category of its own," writes Frost & Sullivan’s Industry Director for Automation and IIoT, Muthuraman Ramasamy. "The innovative category is Integrated Performance Management. The OpreX Profit-driven Operation solution pulls in real-time data from distributed control systems to structure a KPI dashboard that outlines the performance of plant management objectives. Yokogawa’s ingenuity in leveraging this real-time big data from the DCS differentiates it from its peers. The OpreX Profit-driven Operation solution is expected to become the standard for global plant operations because it balances the tradeoffs between KPIs and provides one solid operational health score."