In an effort to better serve the manufacturing sector in Mexico ─ particular the Bajio region of North-Central Mexico ─ Mitsubishi Electric Automation, Inc. has relocated its service and support operations for CNC, robots and variable frequency drives (VFDs) to the region of El Marqués, Querétaro, Mexico.
Customer service, as well as the warehouse and repair workshop, will also move to the new site, which is located within Parque Tecnológico Innovación (Industrial Park Innovation).
According to Mitsubishi Electric, the new location is expected to offer greater convenience for its OEM, dealer and end-user customer base in Mexico. Querétaro was chosen because of the Baijo region’s strong industrial automation activity, which makes up a majority of Mitsubishi Electric Automation customers in Mexico.
“This new location is closer to OEMs that have our products on their machines,” said Cesar Sanchez, Mexico regional service manager, Mitsubishi Electric Automation, Inc. “Our Querétaro location will allow better collaboration between our customers and us, and will reinforce the timely and professional service that OEMs, dealers and end users have come to expect.”