Talk the Talk
Each zone on the AutoRoll+ includes its own Ethernet card and IP address to communicate with other zones along the conveyor system.
Source: Wynright
Late last year, Wynright was awarded membership into the Rockwell Automation Machine Builder Program, giving it closer communication with Rockwell about the direction that each partner is heading with its technology. "We'll collaborate with them as we design our new EtherNet/IP solutions," Dillon explains. "We also bring them in on larger projects to help us with the architecture of the system."
Although obviously Wynright uses its share of Rockwell parts, the conveyor manufacturer does not let that limit its outlook on control architectures. "Some people prefer strictly PLC and others prefer strictly PC. We're big believers that there's a place for both," Dillon says. "Even as a Rockwell company partner — and I've told them this — the PLC is great for machine control. Where the PC has its advantages is at the supervisory level."
Wynright offers support options to its customers in which the supervisory component has been a key benefit. Support calls now can be done through a VPN connection, going through the IP addresses to look at a specific card's registries to see whether a roller's healthy, Dillon explains. "For example, if a roller that averages 1.2 A is running at 1.7 A, the tracking capabilities of the software help a maintenance person with diagnosis," he says. "In the event a zone won't run, we can get in there and say, ‘Replace the roller' or ‘Replace the card' vs. ‘Well, try this, try that.'"
The next step is to get that data out into real-time reporting to provide daily reports for maintenance, Dillon adds. "We can proactively say, 'Hey, these rollers have run 7,000 hours and are starting to show signs of increased amperage draw.' It's the difference between struggling through unforeseen downtime and planning for non-evasive scheduled maintenance."
Customers in the retail distribution space have reached a point where they are more than willing to provide VPN access to their systems, Dillon says. "If you go back five years ago, you could count on one hand places that would give us the VPN. And now, I can count on one hand the places that won't. It's really come full circle."
However, that's not so true in the manufacturing space, where Wynright's business has grown from about 5% of its total five years ago to about 20% today. "We've been successful in moving to the manufacturing side as we've entered into the robotics arena, with palletizing," Dillon says. "It is a different world, though. VPN's a little tougher to get, and don't say the word 'PC.'"