HOT AIR sometimes isnāt a good thing. Thatās particularly true when it comes to exaggerated claims of product performance that machine control designers would be wise to steer clear of.
For six years now weāve trusted you to tell usāwith your votesāwhich of the vendors provide the best value for you, based on your experiences using those productsānot the distracting descriptions.
Itās those evaluations that make some automation suppliersā products rise above the rest. After the usual careful consideration, Control Designās readers told us how they rate the technology value of suppliers in 54 product categories.
Our model for this balloting remains unchanged from its 2001 origins. This summer, we sent ballots to about 15,000 Control Design subscribers who tell us they have influence over the purchase of industrial automation and control products for industrial machines.
The vendors themselves arenāt eligible to vote, and we didnāt knowingly let any supplier get a ballot. If we did come across a vendor in the responses, we gleefully deleted it. This voting is for our machine builder and system integrator readers and no one else.
The ballot again was whatās known as an unaided survey. We donāt include a dropdown list of vendors or product brands to choose from. We listed the hardware and software categories and asked participants to name the company that provides the best value for the products they work with. We received responses from more than 250 readers.
As they voted for the best technology value providers, we also had them rate the service and support they receive from these companies on a scale of 1 (poor) to 5 (excellent). Our published results include only those companies that received at least a 5% share of the vote in their category.
2005 Readers' Choice Awards
2004 Readers' Choice Awards
2003 Readers' Choice Awards
Change Is GoodWhile we report results in four additional categories this year, the number of companies making the cut this year climbed significantly to an even 100, up from 82 companies in the 2005 results. Thatās a hopeful indication of increasing competition. We found 25 companies joining the elite list for the first time or returning after at least a yearās absence. Voters dismissed seven companies that were listed in 2005.
As happens every year, many companies are easy winners in their category. This year 34 of the 54 (compared with last yearās 34 of 50) categories had winners with margins of greater than 10 percentage points. Among that group, eight companies received a 50% majority vote in their category, down slightly from nine last year.
Another indication of increased competition: the number of close races decided by a margin of 5 percentage points or less increased again to 12, compared with 10 in 2005. Five of the races ended in statistical dead heats between two or more companies, one more than last year.
Eight companies won in multiple-categories. Ever-present Rockwell Automation won or tied for first place in 21 hardware and four software categories. Other multiple winners include Emerson Process Measurement with four category wins; General Electric/GE Fanuc won three times, while Hoffman, Honeywell, National Instruments, Parker, and Pepperl+Fuchs each won twice.
Service Is Sizzling
Of the 100 distinct companies that appear in the category results, you chose to award 82 of them with service and support scores of 4.0 or better (very good-to-excellent performance as measured on a scale of 1-5). In contrast, last year you gave service kudos to 67% of the listed companies.
While you chose to put more companies on the service kudos list this year, you awarded your highest praise (4.5 or higher) to just one companyāSchneider Electricācompared with seven companies last year. But you largely duplicated the number of times you awarded at least 4.3 scores compared with last year.
Any company finding itself on the service and support list should be pleased to receive this vote of confidence, and some of the companies achieved terrific service marks more than just once. The Service and Support table (p.46) lists those companies that readers identified as providing service with ratings of 4.0 or better.
Voters awarded 28 companies (compared with 23 last year) a service score of 4.0 or better in at least one category. Rockwell Automation achieved this in 30 product categories. Siemens received 4.0 or better ratings in seven categories, AutomationDirect, National Instruments and Schneider Electric each were honored six times, while Bosch Rexroth and Phoenix Contact made the grade five times.
Emerson Process Management and Turck were given service honors in four categories, while Banner Engineering, Beckhoff, Endress+Hauser, and Invensys were named three times. B&R Industrial Automation, Baldor, Danaher, Hoffmann, Honeywell, IDEC, ifm efector, Omega Engineering, Omron, Parker Hannifin, Pepperl+Fuchs, Red Lion Controls, STI, Wago, and Yaskawa all were honored twice.
Here, with products listed alphabetically, is this yearās āall-star team.ā As always, we welcome your analysis and thoughts about the outcome.
Sixth Annual Readers' Choice Awards
(*Differences of less than 3% are not statistically significant)
Alarm/Annuniciator 1.Ā Rockwell AutomationĀ ā 20% 2.Ā Ametek PanalarmĀ ā 15% 3.Ā EdwardsĀ ā 8% Ā Ā Ā RonanĀ ā 8% Ā *Federal SignalĀ ā 6% Ball Screw/Lead Screw Controller, CNC Controller, Loop Controller, MotionĀ Controller, PLCĀ Data Acquistion SystemĀ Data RecorderĀ Encoder/ResolverĀ Hydraulic System Controls/Components Industrial ComputerĀ Industrial Electrical Connectors/CordsetsĀ Industrial EnclosureāMetallicĀ Industrial EnclosureāNon-MetallicĀ Industrial Enclosure/Housing Purge SystemĀ Industrial Network Components (Wired) Industrial Network Hubs/Routers/Switches Linear Actuator/Slide/Guide Machine Vision SystemĀ Measurement, FlowĀ Measurement, LevelĀ Measurement, Load Cell/Weighing System Measurement, Pressure |
Ā Ā Ā Ā |
Measurement, Temperature Measurement, Vibration Motor, Industrial Electric Motor, Linear Motor, Servo Motor, Stepper Motor StarterĀ Ā Operator Interface Terminal Panel MeterĀ Ā Pneumatic System Controls/Components Power SupplyĀ Presence SensingĀ Programmable Safety Controller RelayĀ Safety Network Components Safety RelayĀ Ā Single-Board ComputerĀ Software, CNCĀ Ā Software, Data Acquisition Software, Electrical CAD (E-CAD) Software, HMIĀ Ā 1.Ā Rockwell AutomationĀ ā 50% 2.Ā B&R Industrial AutomationĀ ā 5% Ā Ā Ā BeckhoffĀ ā 5% Ā Ā Ā Bosch RexrothĀ ā 5% Ā Ā Ā National InstrumentsĀ ā 5% Ā Ā Ā Schneider ElectricĀ ā 5% Software, PC-Based Machine ControlĀ Software, PLC Programming Stack Light Tower Terminal Blocks Wire & CablingĀ Ā Ā 2005 Readers' Choice Awards
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The 2006 Readersā Choice
Service and Support Leaders
The readers tell us these companies provide very good (4.0) to excellent (5.0) service in these categories. Only companies that received the minimum 5% vote share were considered.
4.5Ā
Schneider ElectricĀ Programmable Logic Controller
4.4Ā
AutomationDirectĀ ā HMI Software
AutomationDirectĀ ā PLC Programming Software
AutomationDirectĀ ā Programmable Logic Controller
AutomationDirectĀ ā Terminal Blocks
Banner EngineeringĀ ā Safety Relay
Emerson ProcessĀ ā Level Measurement
Emerson ProcessĀ ā Temperature Measurement
Endress+HauserĀ ā Flow Measurement
Endress+HauserĀ ā Pressure Measurement
Mettler ToledoĀ ā Load Cell/Weighing System
National InstrumentsĀ ā Data Recorder
National InstrumentsĀ ā PC-Based Machine Control Software
ParkerĀ ā HMI Software
Rockwell AutomationĀ ā Presence Sensing
Rockwell AutomationĀ ā Programmable Safety Controller
Schneider ElectricĀ ā Motion Control Software
TurckĀ ā Industrial Electrical Connectors/Cordsets
TurckĀ ā Intrinsic Safety System/Component
TurckĀ ā Presence Sensing
YaskawaĀ ā Industrial Electric Motor Drive
4.3Ā
AcopianĀ ā Power Supply
BaldorĀ ā Industrial Electric Motor Drive
Banner EngineeringĀ ā Machine Vision System
Banner EngineeringĀ ā Safety Network Components
BeckhoffĀ ā Motion Control Software
BeckhoffĀ ā PC-Based Machine Control Software
BEIĀ ā Encoder/Resolver
Bosch RexrothĀ Ā ā Motion Controller
Bosch RexrothĀ ā Servo Motor
Bud IndustriesĀ ā Industrial Enclosure-Non-Metallic
DellĀ ā Industrial Computer
Emerson ProcessĀ ā Pressure Measurement
HoffmannĀ ā Industrial Enclosure-Metallic
ifm efectorĀ ā Presence Sensing
InvensysĀ ā Pressure Measurement
National InstrumentsĀ ā Data Acquisition Software
National InstrumentsĀ ā Motion Control Software
NumaticsĀ ā Pneumatic System Controls/Components
Opto22Ā ā Input/Output Systems
Phoenix ContactĀ ā Industrial Electrical Connectors/Cordsets
Phoenix ContactĀ ā Power Supply
Phoenix ContactĀ ā Terminal Blocks
PulsĀ ā Power Supply
R.StahlĀ ā Intrinsic Safety System/Component
Red Lion ControlsĀ ā Operator Interface Terminal
RittalĀ ā Industrial Enclosure-Non-Metallic
Rockwell AutomationĀ ā Data Acquisition Software
Rockwell AutomationĀ ā Data Acquistion System
Rockwell AutomationĀ ā Encoder/Resolver
Rockwell AutomationĀ ā HMI Software
Rockwell AutomationĀ ā Industrial Electric Motor
Rockwell AutomationĀ ā Industrial Network Components (Wired)
Rockwell AutomationĀ ā Input/Output Systems
Rockwell AutomationĀ ā Loop Controller
Rockwell AutomationĀ ā Operator Interface Terminal
Rockwell AutomationĀ ā PLC Programming Software
Rockwell AutomationĀ ā Programmable Logic Controller
Rockwell AutomationĀ ā Vibration Measurement
Rockwell AutomationĀ ā Terminal Blocks
Schneider ElectricĀ ā PLC Programming Software
Schneider ElectricĀ ā Safety Relay
Siemens E&AĀ ā CNC Software
Siemens E&AĀ ā Operator Interface Terminal
STIĀ ā Safety Network Components
TurckĀ ā Industrial Network Components (Wired)
4.2Ā
AutomationDirectĀ ā Operator Interface Terminal
B&R Industrial AutomationĀ ā Motion Control Software
Beckhoff āĀ Industrial Computer
BeldenĀ ā Wire & Cabling
Bosch RexrothĀ ā Industrial Electric Motor Drive
Bosch RexrothĀ ā Motion Control Software
Emerson ProcessĀ ā Flow Measurement
EnerpacĀ ā Hydraulic System Controls/Components
EZAutomationĀ ā Operator Interface Terminal
FestoĀ ā Pneumatic System Controls/Components
Galil Motion ControlĀ ā Motion Controller
GE FanucĀ ā CNC Software
HirschmannĀ ā Hubs, Routers, Switches
HoffmanĀ ā Enclosure/Housing Purge System
IdecĀ ā Power Supply
ifm efectorĀ ā Flow Measurement
InvensysĀ ā Data Recorder
KrohneĀ ā Flow Measurement
MagnetrolĀ ā Level Measurement
National InstrumentsĀ ā Machine Vision System
N-TronĀ ā Hubs, Routers, Switches
Omega EngineeringĀ ā Level Measurement
Omega EngineeringĀ ā Load Cell/Weighing System
Parker HannifinĀ ā Linear Actuator/Slide/Guide
PatliteĀ ā Stack Light Tower
Pepperl+FuchsĀ ā Enclosure/Housing Purge System
Pepperl+FuchsĀ ā Intrinsic Safety System/Component
Phoenix ContactĀ ā Industrial Network Components (Wired)
Precision DigitalĀ ā Panel Meter
Red Lion ā ControlsĀ Loop Controller
Rockwell AutomationĀ ā Alarm/Annuniciator
Rockwell AutomationĀ ā Industrial Electric Motor Drive
Rockwell AutomationĀ ā Motion Control Software
Rockwell AutomationĀ ā Motor Starter
Rockwell AutomationĀ ā Power Supply
Rockwell AutomationĀ ā Relay
Rockwell AutomationĀ ā Safety Relay
Schneider ElectricĀ ā Relay
Siemens E&AĀ ā CNC Controller
Siemens E&AĀ ā HMI Software
Siemens E&AĀ ā Programmable Safety Controller
Simpson ElectricĀ ā Panel Meter
WagoĀ ā Terminal Blocks
WeidmüllerĀ ā Terminal Blocks
4.1Ā
AdvantechĀ ā Single-Board Computer
Alpha WireĀ ā Wire & Cabling
BaldorĀ ā Industrial Electric Motor
Bosch RexrothĀ ā Ball Screw/Lead Screw
CognexĀ ā Machine Vision System
DanaherĀ ā Stepper Motor
Eaton/VickersĀ ā Hydraulic System Controls/Components
Federal SignalĀ ā Stack Light Tower
HammondĀ ā Industrial Enclosure-Metallic
InvensysĀ ā Data Acquisition System
LambdaĀ ā Power Supply
Lapp USAĀ ā Wire & Cabling
National InstrumentsĀ ā Data Acquisition System
Phoenix ContactĀ ā Operator Interface Terminal
Pilz Automation ā SafetyĀ Safety Network Components
Power-OneĀ ā Power Supply
Rockwell AutomationĀ ā Industrial Computer
Rockwell AutomationĀ ā Motion Controller
Rockwell AutomationĀ ā PC-Based Machine Control Software
Rockwell AutomationĀ ā Servo Motor
Rockwell AutomationĀ ā Stack Light Tower
Schneider ElectricĀ ā Level Measurement
Siemens E&AĀ ā Programmable Logic Controller
Sierra InstrumentsĀ ā Flow Measurement
Sola/Hevi-DutyĀ ā Power Supply
STIĀ ā Safety Relay
WagoĀ ā Input/Output Systems
4.0Ā
Ametek PanalarmĀ ā Alarm/Annuniciator
Astro-MedĀ ā Data Recorder
AutomationDirectĀ ā Input/Output Systems
B&R Industrial AutomationĀ ā Industrial Computer
DanaherĀ ā Encoder/Resolver
EdwardsĀ ā Alarm/Annuniciator
Endress+HauserĀ ā Temperature Measurement
HardyĀ ā Load Cell/Weighing System
HeidenhainĀ ā Encoder/Resolver
HoneywellĀ ā Level Measurement
HoneywellĀ ā Temperature Measurement
IDECĀ ā Relay
NSKĀ ā Ball Screw/Lead Screw
OmronĀ ā Loop Controller
OmronĀ ā Relay
Oriental ā MotorĀ Stepper Motor
PHDĀ ā Linear Actuator/Slide/Guide
Pro-face/XycomĀ ā Industrial Computer
PyromationĀ ā Temperature Measurement
Regal BeloitĀ ā Industrial Electric Motor
Rockwell AutomationĀ ā CNC Controller
Rockwell AutomationĀ ā Safety Network Components
Rockwell AutomationĀ ā Stepper Motor
Saginaw EngineeringĀ ā Industrial Enclosure-Metallic
Siemens E&AĀ ā Loop Controller
SMCĀ ā Pneumatic System Controls/Components
WatlowĀ ā Temperature Measurement
YaskawaĀ ā Servo Motor
2005 Readers' Choice Awards
2004 Readers' Choice Awards
2003 Readers' Choice Awards

Leaders relevant to this article: