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Intelligrated Introduces Resident Maintenance Program For Distribution Operations

July 2, 2014
On-site technicians fill labor gap and handle automated material handling system and facility maintenance
Intelligrated introduces its resident maintenance program for high-velocity distribution operations. This program places certified technicians on-site full-time to handle material handling system and facility maintenance functions, provide guaranteed uptime, extend the life of equipment and lower total maintenance costs.Integrated ) is a leading North American-based automated material handling solutions provider.
Depending on facility size and staffing level, Intelligrated’s resident maintenance program guarantees uptime between 97 and 99 percent.Since Intelligrated will take on responsibility for system maintenance and operations, staff can focus on strategic planning, product flow and peak performance, rather than lubrication schedules and wiring checks.Intelligrated will assume responsibility for labor recruitment, training and retention for each program.  They will also guards system knowledge by cataloging vital information among a broad base of system experts and databases.By taking on these responsibilities, the burden of hiring and training new technical staff as maintenance regulations and requirements evolve will be alleviated. Operations will thereby be less vulnerable to employee turnover and the limited availability of skilled maintenance personnel. Services can also extend to components beyond the installed base of material handling equipment, with some operations using resident maintenance technicians for all facility systems.Intelligrated’s resident maintenance technicians leverage a facility’s existing computerized maintenance management system (CMMS) or set up new CMMS software integrated with ERP and WCS systems to track each facility asset and ensure efficient management throughout its lifecycle. A CMMS tracks maintenance status, equipment use, run time and expected individual component wear, to guide decisions on maintenance activities and equipment performance."For instance, a facility operating 4,500 hours per year with four percent downtime could reduce downtime by 56.25 hours with a resident maintenance uptime guarantee," said Kieran Ryan, director, field services. "This results in more than $1.25 million in annual savings from downtimealone, with a further $500,000 saved through restructuring in-house maintenance costs."To calculate potential savings from a contracted resident maintenance program, operations can consider sales volume, downtime, employees, hours worked and wage structure.

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