General Electric's (GEs) emergency response program stepped in last week to provide assistance to utility, industrial and commercial customers affected by Hurricane Sandy. GE is continuing its disaster relief efforts by providing customers with 24/7 phone and on-site support, a dial-in hotline to purchase electrical products, and a speedy delivery on those purchases. The GE Foundation donated $1 Million to the American Red Cross."We have dedicated teams in place to ensure that we can help our customers get their electrical infrastructures up and running again," said Bob Gilligan, CEO of GE Industrial Solutions. "We have resources in place to fully support our distribution channels. GE is committed to helping our customers restore power safely across the Eastern seaboard."GE field service engineers remain on-site to offer service and support for damaged equipment, as well as solutions. Customers can receive monthly financing options from GE if they need to replace their power equipment or request new parts. GE's data analytics and visualization technology is helping workers identify which customers are powerless so they can respond promptly."We know what it takes and are committed to helping our customers restore power and deliver it to those who need it the most," said John Lavelle, CEO of GE Digital Energy. "Our teams are working hard to rush new transformers, protection relays and other critical equipment to customers impacted by Hurricane Sandy."If you are a victim of Hurricane Sandy and are in need of assistance, GE Industrial Solutions' emergency response website provides resources and guidelines that can help you evaluate and assess damaged electrical equipment. Visit GE Digital Energy's emergency response website if you need to purchase transmission, distribution or critical power products.
Leaders relevant to this article: