Great article on charges for technical support ("Pick Right, and Service Is Free"), and I agree with you. If the major players didn't charge for the software or support, we would struggle kicking them out of accounts.
We have been doing this for 20 years, and we finally are seeing a relatively large movement because times are tighter on budgets.
The ground is moving, but the major players would be broke if they changed their model; someone has to pay for all the people.
Programmable logic controllers (PLCs) and programmable automation controllers (PACs) are the brains of the machine in many regards. They have evolved over the years.This new State...
Special considerations and requirements make packaging equipment an interesting vertical market unto itself. This new State of Technology Report from the editors of ...
This paper examines highly sensitive piezoelectric sensors for precise vibration measurement which is critical in semiconductor production to prevent quality and yield issues....