What CSIA CEO Meyer learned about business scaling from ODVA

System integrators need repeatable engineering processes to grow

Key Highlights

  • Scaling an integration company requires repeatable engineering processes and documented best practices rather than simply adding more engineers.
  • The standards, collaboration and conformance principles that helped industrial networking scale can also be applied to system-integration businesses.
  • Integrators need to connect technical excellence to measurable outcomes such as lower project risk, faster deployment, stronger cybersecurity and improved lifecycle support.

After more than two decades working with industrial networking standards at the Open DeviceNet Vendor Association (ODVA), Adrienne Meyer, CEO of the Control System Integrators Association (CSIA), sees a direct connection between the growth of technologies such as EtherNet/IP and the challenge that system integrators face when scaling their businesses. Meyer explains that successful growth depends less on technology itself than on developing frameworks that allow people and organizations to solve problems and produce consistent results.

Meyer points to standards, collaboration and conformance as factors that helped industrial Ethernet technologies move from emerging concepts to widely adopted standards. She applies the same principles to integration companies confronting digital transformation, cybersecurity, artificial intelligence and workforce shortages. Rather than simply adding engineers, growing integrators need repeatable engineering processes, documented best practices and quality systems.

CSIA's Best Practices and Benchmarks manual and certification program provide an operating framework intended to reduce variability and improve project execution. Meyer also emphasizes peer collaboration: Integrators can learn proven approaches from one another instead of independently reinventing business and engineering processes. Ultimately, she says, scaling depends on consistency, collaboration and demonstrating measurable business value to customers.

About the Author

Mike Bacidore

Mike Bacidore

Editor in Chief

Mike Bacidore is chief editor of Control Design and has been an integral part of the Endeavor Business Media editorial team since 2007. Previously, he was editorial director at Hughes Communications and a portfolio manager of the human resources and labor law areas at Wolters Kluwer. Bacidore holds a BA from the University of Illinois and an MBA from Lake Forest Graduate School of Management. He is an award-winning columnist, earning multiple regional and national awards from the American Society of Business Publication Editors. He may be reached at [email protected] 

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