Why smarter machines will create more opportunities for system integrators

How edge computing, artificial intelligence and cybersecurity are reshaping system integration

Key Highlights

  • Smarter machines create opportunities for integrators to connect data and technologies across equipment from multiple vendors and generations.
  • Cybersecurity, lifecycle services, OT/IT integration, predictive maintenance and advanced analytics could expand the integrator's role beyond traditional controls projects.
  • As AI and automation technologies become more sophisticated, system integrators can increasingly serve as technology orchestrators and trusted advisors who connect plant-floor technology with business objectives.

As machine builders embed edge computing, IoT connectivity, predictive-maintenance capabilities and intelligent software directly into equipment, manufacturers are gaining access to unprecedented quantities of operational data. Adrienne Meyer, CEO of the Control System Integrators Association (CSIA), believes this trend will create more opportunities for independent system integrators rather than making their traditional role obsolete.

The opportunity comes from complexity. Manufacturing facilities rarely consist of equipment from one supplier or one generation of technology. Integrators can become "technology orchestrators," connecting data from disparate systems, integrating OT with enterprise systems, developing analytics and creating a unified view of operations. Cybersecurity represents another major opportunity as connectivity between edge, cloud and enterprise systems increases the need for secure architectures, risk assessment, network segmentation and cybersecurity governance.

Meyer also sees growth in lifecycle services, AI and advanced analytics. Instead of completing an automation project and moving on, integrators can provide ongoing optimization, performance monitoring, software updates, cybersecurity support and predictive-maintenance services. AI still requires experts who understand manufacturing processes, data quality and plant-floor realities, giving integrators an opportunity to become trusted advisors connecting technology to business objectives. Ultimately, Meyer sees system integrators expanding beyond individual controls projects into strategic partners capable of connecting machines, facilities, data and enterprise systems across an entire manufacturing operation.

About the Author

Mike Bacidore

Mike Bacidore

Editor in Chief

Mike Bacidore is chief editor of Control Design and has been an integral part of the Endeavor Business Media editorial team since 2007. Previously, he was editorial director at Hughes Communications and a portfolio manager of the human resources and labor law areas at Wolters Kluwer. Bacidore holds a BA from the University of Illinois and an MBA from Lake Forest Graduate School of Management. He is an award-winning columnist, earning multiple regional and national awards from the American Society of Business Publication Editors. He may be reached at [email protected] 

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