When manufacturers select a system integrator, two proposals can appear technically similar while representing very different levels of project risk. Control System Integrators Association (CSIA) CEO Adrienne Meyer explains that the important differences often aren't visible in the hardware list or initial quoted price but in the processes, management systems and business practices supporting the proposed solution.

CSIA certification is not a certification of an individual engineer's technical abilities. Meyer describes it as a comprehensive audit of an integration company's business and operational practices across disciplines that include project management, quality systems, financial management, cybersecurity awareness, documentation and communication.

For end users, the objective is confidence that the integration company has the organizational maturity to deliver consistent results and remain a viable partner over the equipment lifecycle. Integrator selection should consequently focus on overall value and risk reduction rather than lowest initial price, says Meyer, because scope problems and schedule delays can quickly make a low bid considerably more expensive.